Ryan Homes is one of the largest home builders in the U.S., with over 450,000 homes built since 1948. Ryan Homes offers a variety of home styles and designs, from single-family homes to townhomes and condos. Ryan Homes also provides its customers with a warranty program that covers the materials, workmanship, and structural defects of their homes. In this article, we will review the features, benefits, and drawbacks of the Ryan Homes warranty program.
What Does the Ryan Homes Warranty Cover?
The Ryan Homes warranty program consists of three levels of coverage, depending on the type and age of the home:
- One-year coverage: This covers any material or workmanship defects outside of landscaping for all types of homes. This includes items such as doors, windows, cabinets, countertops, flooring, paint, drywall, and more.
- Two-year coverage: This covers the installation of all mechanical systems for all types of homes. This includes items such as plumbing, heating, air conditioning, electrical, and more.
- Ten-year coverage: This covers any structural defects for single-family homes and townhomes. This includes items such as footings, beams, trusses, bearing walls, girders, lintels, structural fasteners, and more. For condos, this coverage is only for two years.
The Ryan Homes warranty program also allows customers to customize their coverage with optional items that are not included in the standard plans. These items include pools, spas, septic pumps, well pumps, guest units, electronics, and more.
How Does the Ryan Homes Warranty Work?
The Ryan Homes warranty program works as follows:
- When a customer buys a new home from Ryan Homes, they receive a homeowner’s warranty manual that explains the construction standards and maintenance guidelines for their home.
- If a customer notices a problem with their covered system or item within the warranty period, they can request service online or by phone 24/7. Ryan Homes will assign a qualified local contractor from its network to diagnose and fix the problem.
- The customer will pay a service fee directly to the contractor at the time of service. The service fee ranges from $75 to $125 depending on the customer’s choice. The higher the service fee, the lower the monthly or annual premium.
- Ryan Homes will pay for the repair or replacement of the covered system or item up to the limits of the contract. If the system or item cannot be repaired or replaced, Ryan Homes will offer a cash payout option.
- Ryan Homes offers a 30-day workmanship guarantee on all repairs. If the same problem occurs within 30 days of service, Ryan Homes will send another contractor at no additional cost to the customer.
What Are the Benefits of the Ryan Homes Warranty?
The Ryan Homes warranty program has several benefits for its customers:
- Comprehensive coverage: The Ryan Homes warranty program covers up to 23 home systems and items that other companies may not cover or charge extra for. For example, Ryan Homes covers roof leak repair in its ten-year coverage for single-family homes and townhomes, while most other companies exclude it or charge an additional fee for it.
- Flexible plans: The Ryan Homes warranty program allows customers to choose the plan that best suits their needs and budget. Customers can also add optional coverage for items that are not included in the standard plans. Customers can also choose their own service fee from $75 to $125 per service request.
- Reliable service: The Ryan Homes warranty program has a large network of over 17,000 screened and licensed contractors who can provide quality service in a timely manner. The Ryan Homes warranty program also offers a 30-day workmanship guarantee on all repairs and a cash payout option if the system or item cannot be repaired or replaced.
- Member perks: The Ryan Homes warranty program members enjoy discounts on new appliances and services such as pre-season HVAC maintenance, tech set-up and installation, and more.
What Are the Drawbacks of the Ryan Homes Warranty?
The Ryan Homes warranty program also has some drawbacks for its customers:
- Coverage limits: The Ryan Homes warranty program has limits on how much it will pay for each covered system or item per contract term. For example, Ryan Homes will pay up to $3,000 per covered item for systems and up to $1,500 per covered item for appliances. If the repair or replacement exceeds these limits, the customer will have to pay the difference out of pocket.
- Service fees: The Ryan Homes warranty program charges a service fee for each service request made by the customer. The service fee ranges from $75 to $125 depending on the customer’s choice. This means that if the customer has multiple issues with different systems or items at the same time, they will have to pay multiple service fees.
- Contract terms: The Ryan Homes warranty program requires a 12-month contract for its plans. If the customer wants to cancel their contract before the term ends, they may have to pay a cancellation fee of up to $50. Ryan Homes also reserves the right to increase the premium or change the coverage at the time of renewal.
The Ryan Homes warranty program is a reputable and reliable warranty program that offers comprehensive and flexible plans for its customers. It covers up to 23 home systems and items that may break down due to normal wear and tear. It also has a large network of qualified contractors who can provide quality service and a 30-day workmanship guarantee. However, the Ryan Homes warranty program also has some drawbacks, such as coverage limits, service fees, and contract terms. Therefore, before signing up for a Ryan Homes warranty program plan, customers should read the contract carefully and compare it with other options to make sure it meets their needs and expectations.