Homeowners know how expensive and stressful it can be to deal with unexpected home repairs. Whether it’s a broken air conditioner, a leaking water heater, or a faulty dishwasher, these issues can disrupt your daily life and put a dent in your budget. That’s why many homeowners choose to purchase a home warranty plan, which is a service contract that covers the repair or replacement of major home systems and appliances that break down due to normal wear and tear.
One of the oldest and most reputable home warranty companies in the market is 1st American Home Warranty, also known as First American Home Warranty, which offers comprehensive and affordable coverage for a wide range of home items. 1st American Home Warranty also provides excellent customer service and support, with a 24/7 claims hotline, a network of licensed and insured contractors, and a fast and hassle-free service process.
In this article, we will review the features, benefits, plans, pricing, and customer satisfaction of 1st American Home Warranty, and help you decide if it is the right choice for you.
What are the Features and Benefits of 1st American Home Warranty?
1st American Home Warranty provides several features and benefits that make it stand out from other home warranty companies. Some of them are:
- Comprehensive coverage: 1st American Home Warranty covers up to 20 home systems and appliances, including HVAC, plumbing, electrical, kitchen appliances, laundry appliances, garage door opener, ceiling fans, and more. You can also add optional coverage for items such as pool/spa, central vacuum, sump pump, well pump, septic system, and more.
- Affordable pricing: 1st American Home Warranty offers competitive pricing for its plans, starting from $36.67 per month or $440 per year for the Basic Plan (appliances only), and $60 per month or $720 per year for the Premier Plan (systems and appliances). You can also choose from different service fee options ($75, $100, or $125) to suit your budget.
- No deductibles or hidden fees: Unlike some other home warranty companies that charge you a service call fee or have other limitations and exclusions, 1st American Home Warranty has no deductibles or hidden fees. You only pay the monthly or annual fee for your plan, and the rest is covered by the company.
- 24/7 claims hotline: You can request service online or by phone anytime 24/7. The company has a network of qualified local contractors who will diagnose your covered item and offer a solution. You will also receive a 2-day service guarantee in top 100 metro areas or a 3-day service guarantee in other areas.
- Power surge protection: 1st American Home Warranty covers damage caused by power surges to your covered items. This is a rare feature among home warranty companies, and can save you from costly repairs or replacements.
- No lemon policy: If your covered item requires more than three repairs for the same problem within a 12-month period, 1st American Home Warranty will replace it with a new or refurbished item of equal or better features and functionality.
- Spoiled food reimbursement: If your refrigerator or freezer breaks down due to a covered failure and causes your food to spoil, 1st American Home Warranty will reimburse you up to $250 per occurrence.
- Preventative maintenance parts reimbursement: If your covered item requires preventative maintenance parts such as filters, hoses, belts, etc., 1st American Home Warranty will reimburse you up to $50 per occurrence.
- Cosmetic parts reimbursement: If your covered item requires cosmetic parts such as knobs, handles, shelves, etc., 1st American Home Warranty will reimburse you up to $100 per occurrence.
- No service claim reward: If you don’t file a claim during your plan term, 1st American Home Warranty will reward you with a $100 The Home Depot eGift Card.
- Transferability: If you sell or give away your covered item, you can transfer your plan to the new owner at no cost.
Read more about Home Warranty vs Home Insurance: What You Need to Know
What are the Plans and Pricing of 1st American Home Warranty?
1st American Home Warranty offers two plans that cover different combinations of home systems and appliances. You can view the full list of covered items and optional coverage at homechoicewarranty.com. Here is a summary of the plans and pricing:
|Plan||Monthly Price||Annual Price||Covered Items|
|Basic Plan||$36.67||$440||Oven/Range/Stove/Cooktop/Built-in Microwave/Dishwasher/Garbage Disposal/Trash Compactor/Kitchen Refrigerator/Water Heater/Electrical System|
|Premier Plan||$60||$720||All the features of Basic Plan PLUS: A/C System/Heating System/Clothes Washer/Clothes Dryer/Plumbing System/Plumbing Stoppage/Whirlpool Bathtub/Garage Door Opener/Ceiling & Exhaust Fans|
How is the Customer Satisfaction of 1st American Home Warranty?
1st American Home Warranty has a reputation for providing outstanding customer satisfaction and support. The company has an A rating from the Better Business Bureau and has won several awards for its customer service and satisfaction. The company also has thousands of positive reviews from customers who praise the company’s responsiveness, professionalism, friendliness, and quality of service. Here are some examples of customer testimonials:
- “I have been with 1st American Home Warranty for over 3 years now and I am very pleased with their service. They are always prompt, courteous, and efficient. They have saved me a lot of money and hassle on my home repairs. I highly recommend them to anyone looking for a home warranty company.” – Robert, FL
- “I had a great experience with 1st American Home Warranty when my water heater broke down. They sent a technician the next day who fixed the problem quickly and professionally. They also reimbursed me for the spoiled food in my fridge. I am very happy with their service and coverage.” – Lisa, TX
- “I am very impressed with 1st American Home Warranty’s customer service. They are always friendly, helpful, and knowledgeable. They answer all my questions and explain everything clearly. They also follow up with me after every service request to make sure I am satisfied. They are the best home warranty company I have ever dealt with.” – James, CA
1st American Home Warranty is a trusted and experienced home warranty provider that offers comprehensive and affordable coverage for a wide range of home items. The company offers flexible and customizable coverage for a wide range of home items, as well as additional benefits such as power surge protection, no lemon policy, spoiled food reimbursement, preventative maintenance parts reimbursement, cosmetic parts reimbursement, no service claim reward and transferability. The company also provides excellent customer service and support, with a 24/7 claims hotline, a network of licensed and insured contractors, and a fast and hassle-free service process.
If you are interested in buying a 1st American Home Warranty plan for your eligible products, you can visit homechoicewarranty.com for more information and details. You can also contact the customer service team at 1-888-531-5403 if you have any questions or concerns.