Homeowners know how expensive and stressful it can be to deal with unexpected home repairs. Whether it’s a broken air conditioner, a leaking water heater, or a faulty dishwasher, these issues can disrupt your daily life and put a dent in your budget. That’s why many homeowners choose to purchase a home warranty plan, which is a service contract that covers the repair or replacement of major home systems and appliances that break down due to normal wear and tear.
One of the top home warranty companies in the market is Service Plus Home Warranty, which offers comprehensive and affordable coverage for a wide range of home items. Service Plus Home Warranty has been awarded Best In Service for 2021 and 2022 by Top10.com, and has received positive reviews from thousands of satisfied customers. In this article, we will review the features, benefits, plans, pricing, and customer service of Service Plus Home Warranty, and help you decide if it is the right choice for you.
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What are the Features and Benefits of Service Plus Home Warranty?
Service Plus Home Warranty provides several features and benefits that make it stand out from other home warranty companies. Some of them are:
- Comprehensive coverage: Service Plus Home Warranty covers up to 20 home systems and appliances, including HVAC, plumbing, electrical, kitchen appliances, laundry appliances, garage door opener, ceiling fans, and more. You can also add optional coverage for items such as pool/spa, central vacuum, sump pump, well pump, septic system, and more.
- Affordable pricing: Service Plus Home Warranty offers competitive pricing for its plans, starting from $53.67 per month or $619 per year for the Gold plan, and $64.17 per month or $739 per year for the Platinum plan. You can also save $200 and get 2 free months if you purchase an annual plan. Additionally, you can choose from different deductible options ($75, $100, or $125) to suit your budget.
- No deductibles or hidden fees: Unlike some other home warranty companies that charge you a service call fee or have other limitations and exclusions, Service Plus Home Warranty has no deductibles or hidden fees. You only pay the monthly or annual fee for your plan, and the rest is covered by the company.
- 24/7 claims hotline: You can request service online or by phone anytime 24/7. The company has a network of qualified local contractors who will diagnose your covered item and offer a solution. You will also receive a 2-day service guarantee in top 100 metro areas or a 3-day service guarantee in other areas.
- Power surge protection: Service Plus Home Warranty covers damage caused by power surges to your covered items. This is a rare feature among home warranty companies, and can save you from costly repairs or replacements.
- No lemon policy: If your covered item requires more than three repairs for the same problem within a 12-month period, Service Plus Home Warranty will replace it with a new or refurbished item of equal or better features and functionality.
- Spoiled food reimbursement: If your refrigerator or freezer breaks down due to a covered failure and causes your food to spoil, Service Plus Home Warranty will reimburse you up to $250 per occurrence.
- Preventative maintenance parts reimbursement: If your covered item requires preventative maintenance parts such as filters, hoses, belts, etc., Service Plus Home Warranty will reimburse you up to $50 per occurrence.
- Cosmetic parts reimbursement: If your covered item requires cosmetic parts such as knobs, handles, shelves, etc., Service Plus Home Warranty will reimburse you up to $100 per occurrence.
- No service claim reward: If you don’t file a claim during your plan term, Service Plus Home Warranty will reward you with a $100 The Home Depot eGift Card.
- Transferability: If you sell or give away your covered item, you can transfer your plan to the new owner at no cost.
What are the Plans and Pricing of Service Plus Home Warranty?
Service Plus Home Warranty offers two plans that cover a combination of appliances and systems. You can view the full list of covered items and optional coverage at hdprotectionplan.com. Here is a summary of the plans and pricing:
| Plan | Monthly Price | Annual Price | Covered Items |
|---|---|---|---|
| Gold | $53.67 | $619 | Plumbing System, Plumbing Stoppage, Water Heater, Whirlpool Bathtub, Electrical System, Oven/Range/Stove, Cooktop, Sump Pump (optional), Built-in Microwave, Dishwasher, Garbage Disposal, Trash Compactor (optional), Ductwork (optional), Garage Door Opener, Ceiling & Exhaust Fans |
| Platinum | $64.17 | $739 | All the features of Gold PLUS: A/C System, Heating System, Clothes Washer, Clothes Dryer, Refrigerator |
How is the Customer Service of Service Plus Home Warranty?
Service Plus Home Warranty has a reputation for providing outstanding customer service and support. The company has an A+ rating from the Better Business Bureau and has won several awards for its customer service and satisfaction. The company also has thousands of positive reviews from customers who praise the company’s responsiveness, professionalism, friendliness, and quality of service. Here are some examples of customer testimonials:
- “The technicians came out on the day dispatched. They were here after hours, and were polite, clean and respectful. We could not ask for a better service from someone. Thank you.” – Jason, Huntsville, TX
- “This is the kind of customer support and experience that gives a customer faith in the company. You were friendly and positive and recognized my frustration.” – Kelly, Leawood, KS
- “I spoke to Rita with customer service today about a problem with my clothes dryer. I just wanted someone to know how awesome she was. She was very friendly, easy to speak with and made you feel like you have known her forever.” – Lorraine, Sorrento, LA
Conclusion
Service Plus Home Warranty is a reliable and affordable solution for homeowners who want to protect their home systems and appliances from unexpected failures and breakdowns. The company offers comprehensive and flexible coverage for a wide range of home items, as well as additional benefits such as power surge protection, no lemon policy, spoiled food reimbursement, preventative maintenance parts reimbursement, cosmetic parts reimbursement, no service claim reward and transferability. The company also provides excellent customer service and support, with a 24/7 claims hotline, a network of qualified local contractors, and a fast and hassle-free service process. Service Plus Home Warranty is one of the best home warranty companies in the market, and is highly recommended for homeowners who want peace of mind and budget protection.