Homeowners know how costly and stressful it can be to deal with unexpected home repairs. Whether it’s a broken air conditioner, a leaking water heater, or a faulty dishwasher, these issues can disrupt your daily life and put a dent in your budget. That’s why many homeowners choose to purchase a home warranty plan, which is a service contract that covers the repair or replacement of major home systems and appliances that break down due to normal wear and tear.
One of the oldest and most reputable home warranty companies in the market is First American Home Warranty Corp, which offers comprehensive and affordable coverage for a wide range of home items. First American Home Warranty Corp also provides excellent customer service and support, with a 24/7 claims hotline, a network of licensed and insured contractors, and a fast and hassle-free service process.
In this article, we will review the history, mission, vision, values, features, benefits, plans, pricing, and customer satisfaction of First American Home Warranty Corp, and help you decide if it is the right choice for you.
History of First American Home Warranty Corp
First American Home Warranty Corp was established in 1984 as a subsidiary of The First American Corporation, which is one of the largest providers of title insurance and settlement services in the United States. For almost 40 years, First American Home Warranty Corp has been a leader in the home warranty industry, serving more than 590,000 customers across the nation. First American Home Warranty Corp has also been recognized as one of America’s Most Trustworthy Companies by Forbes Magazine and one of America’s Best Employers by Forbes Magazine.
Mission, Vision, and Values of First American Home Warranty Corp
The mission of First American Home Warranty Corp is to provide homeowners with peace of mind and budget protection by offering comprehensive and affordable home protection plans that cover the repair or replacement of major home systems and appliances that break down due to normal wear and tear.
The vision of First American Home Warranty Corp is to be the most trusted and respected home warranty company in the industry by delivering exceptional service, value, and convenience to its customers.
The values of First American Home Warranty Corp are:
- Integrity: The company adheres to the highest ethical standards and honors its commitments to its customers, employees, partners, and shareholders.
- Innovation: The company embraces change and seeks new ways to provide better service, value, and convenience to its customers.
- Customer focus: The company listens to its customers’ needs and expectations and strives to exceed them in every interaction.
- Teamwork: The company fosters a collaborative culture that leverages the diverse talents and perspectives of its employees.
- Excellence: The company pursues excellence in everything it does and delivers quality results that meet or surpass its goals.
Features and Benefits of First American Home Warranty Corp
First American Home Warranty Corp provides several features and benefits that make it stand out from other home warranty companies. Some of them are:
- Comprehensive coverage: First American Home Warranty Corp covers up to 20 home systems and appliances, including HVAC, plumbing, electrical, kitchen appliances, laundry appliances, garage door opener, ceiling fans, and more. You can also add optional coverage for items such as pool/spa, central vacuum, sump pump, well pump, septic system, and more.
- Affordable pricing: First American Home Warranty Corp offers competitive pricing for its plans, starting from $36.67 per month or $440 per year for the Basic Plan (appliances only), and $60 per month or $720 per year for the Premier Plan (systems and appliances). You can also choose from different service fee options ($75, $100, or $125) to suit your budget.
- No deductibles or hidden fees: Unlike some other home warranty companies that charge you a service call fee or have other limitations and exclusions, First American Home Warranty Corp has no deductibles or hidden fees. You only pay the monthly or annual fee for your plan, and the rest is covered by the company.
- 24/7 claims hotline: You can request service online or by phone anytime 24/7. The company has a network of qualified local contractors who will diagnose your covered item and offer a solution. You will also receive a 2-day service guarantee in top 100 metro areas or a 3-day service guarantee in other areas.
- Power surge protection: First American Home Warranty Corp covers damage caused by power surges to your covered items. This is a rare feature among home warranty companies, and can save you from costly repairs or replacements.
- No lemon policy: If your covered item requires more than three repairs for the same problem within a 12-month period, First American Home Warranty Corp will replace it with a new or refurbished item of equal or better features and functionality.
- Spoiled food reimbursement: If your refrigerator or freezer breaks down due to a covered failure and causes your food to spoil, First American Home Warranty Corp will reimburse you up to $250 per occurrence.
- Preventative maintenance parts reimbursement: If your covered item requires preventative maintenance parts such as filters, hoses, belts, etc., First American Home Warranty Corp will reimburse you up to $50 per occurrence.
- Cosmetic parts reimbursement: If your covered item requires cosmetic parts such as knobs, handles, shelves, etc., First American Home Warranty Corp will reimburse you up to $100 per occurrence.
- No service claim reward: If you don’t file a claim during your plan term, First American Home Warranty Corp will reward you with a $100 The Home Depot eGift Card.
- Transferability: If you sell or give away your covered item, you can transfer your plan to the new owner at no cost.
Read more about Your Comprehensive Guide to UHP Home Warranty: Protecting Your Home with Peace of Mind
Plans and Pricing of First American Home Warranty Corp
First American Home Warranty Corp offers two plans that cover different combinations of home systems and appliances. You can view the full list of covered items and optional coverage at homechoicewarranty.com. Here is a summary of the plans and pricing:
| Plan | Monthly Price | Annual Price | Covered Items |
|---|---|---|---|
| Basic Plan | $36.67 | $440 | Oven/Range/Stove/Cooktop/Built-in Microwave/Dishwasher/Garbage Disposal/Trash Compactor/Kitchen Refrigerator/Water Heater/Electrical System |
| Premier Plan | $60 | $720 | All the features of Basic Plan PLUS: A/C System/Heating System/Clothes Washer/Clothes Dryer/Plumbing System/Plumbing Stoppage/Whirlpool Bathtub/Garage Door Opener/Ceiling & Exhaust Fans |
Customer Satisfaction of First American Home Warranty Corp
First American Home Warranty Corp has a reputation for providing outstanding customer satisfaction and support. The company has an A rating from the Better Business Bureau and has won several awards for its customer service and satisfaction. The company also has thousands of positive reviews from customers who praise the company’s responsiveness, professionalism, friendliness, and quality of service. Here are some examples of customer testimonials:
- “I have been with First American Home Warranty Corp for over 3 years now and I am very pleased with their service. They are always prompt, courteous, and efficient. They have saved me a lot of money and hassle on my home repairs. I highly recommend them to anyone looking for a home warranty company.” – Robert, FL
- “I had a great experience with First American Home Warranty Corp when my water heater broke down. They sent a technician the next day who fixed the problem quickly and professionally. They also reimbursed me for the spoiled food in my fridge. I am very happy with their service and coverage.” – Lisa, TX
- “I am very impressed with First American Home Warranty Corp’s customer service. They are always friendly, helpful, and knowledgeable. They answer all my questions and explain everything clearly. They also follow up with me after every service request to make sure I am satisfied. They are the best home warranty company I have ever dealt with.” – James, CA
Conclusion
First American Home Warranty Corp is a trusted and experienced home warranty provider that offers comprehensive and affordable coverage for a wide range of home items. The company offers flexible and customizable coverage for a wide range of home items, as well as additional benefits such as power surge protection, no lemon policy, spoiled food reimbursement, preventative maintenance parts reimbursement, cosmetic parts reimbursement, no service claim reward and transferability. The company also provides excellent customer service and support, with a 24/7 claims hotline, a network of licensed and insured contractors, and a fast and hassle-free service process.
If you are interested in buying a First American Home Warranty Corp plan for your eligible products, you can visit homechoicewarranty.com for more information and details. You can also contact the customer service team at 1-888-531-5403 if you have any questions or concerns.